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Employee Assistance Programmes (EAPs) and rehabilitation

Supporting workplace well-being through treatment solutions

An Employee Assistance Programme (EAP) is a voluntary, work-based intervention offered by employers to support employees dealing with personal issues that might adversely affect their job performance, health and well-being. These programmes provide confidential services such as counselling and referrals to help employees manage various challenges, including addiction.

According to EAP-SA, “EAPs are designed to provide support for employees who are experiencing life issues that may impact their psycho-social functioning and productivity in the workplace, which may result in absenteeism and presenteeism, amongst other workplace issues.  EAPs can be in-house or outsourced. Many organisations, rather than employing or assigning an EAP manager and team, choose to hire a third-party service provider to assist in developing and implementing effective and reliable EAPs.”

Rehabilitation services

EAPs are designed to assist employees in managing personal problems, including substance use disorders. While EAPs offer initial counselling and support, the extent that they cover rehabilitation services varies.

EAPs typically provide assessments and may refer employees to appropriate rehabilitation facilities. The specific coverage for rehabilitation depends on the employer’s EAP policy and the individual’s medical aid plan. Many EAPs offer brief counselling sessions and, if necessary, refer employees to external rehabilitation programmes for more intensive treatment. Some EAPs may include partial or full coverage for rehabilitation services.

Employees need to review their specific EAP benefits and consult with their HR department to understand the scope of coverage for rehabilitation services.

The role of Houghton House in employee rehabilitation

Houghton House collaborates with EAPs to provide comprehensive rehabilitation services. These include assessments, where expert evaluations determine the appropriate level of care for each individual; tailored treatment plans that address the unique needs of employees; and aftercare support, which offers ongoing assistance following treatment to ensure sustained recovery and successful reintegration into the workplace.

By partnering with EAPs, Houghton House ensures that employees receive the necessary support to overcome addiction challenges, benefiting both the individual and the organisation that employs them.

Contact Houghton House today

Employee Assistance Programmes play a vital role in supporting employees’ mental health and well-being, including addressing substance use issues. While EAPs provide initial support and referrals, coverage for rehabilitation services varies. Facilities like Houghton House collaborate with EAPs to offer rehabilitation solutions, that allow for healthier workplaces and promote employee recovery.