A Warning on Referral Agencies & Referral Fees

In the course of searching for addiction treatment, you or your family member may visit one of several websites claiming to offer independent and free advice about rehab clinics. They may look like legitimate rehabs but their advice is to direct you towards their client rehabs, to make a commission. these privately-owned companies are known as referral agents.

Many of these websites are operated on the basis of “fee-splitting”, which means that a large proportion of the fee you pay for treatment will be paid to the referral agent. We wish to make our website users aware of this practice so that they can make properly informed decisions about their healthcare.

The referral agencies are an unregulated industry because there are no healthcare professionals involved in operating these helplines. The lack of regulation and transparency in this industry may result in patients being recommended treatment centres that pay the most money to a particular referral agent. Referral agents can also be stakeholders in particular clinics, whilst at the same time claiming to offer independent and impartial advice. The patient or family member calling is often unaware of this conflict of interests.

Houghton House does not work with any referral agencies because of their methods and their lack of transparency.

If you seek a referral to addiction treatment through a referral agency you may not be offered some of the best treatment options available, and you are unlikely to be offered treatment at Houghton House Group of Treatment Centers.

For immediate professional help or advice call 011 787 9142

24/7 emergency no 079 770 7532

Hilda Gonlag

2024-05-15

My experience at Houghton House was a life changing experience.Thank you to all the councillors and staff for all their support and guidance to make my recovery such a success. I will defenitely carry on my recovery at Houghton House I recommend this faciity as the best in Gauteng. Now I'm living in the Sober House and am able to live a Sober independent life in a beautiful home with an amazing garden living life to the full.

chad trollip

I went into Houghton house broken and with no other resort. I thought nothing or no one could help and I basically accepted I would die as an addict. After getting through detox and attending groups I found hope again and realised there were so many people that cared about me. The nursing staff (especially Nelson!) were fantastic. The councillors and physiologists helped me tremendously with dealing with the wreckage of my past. Houghton House really gave me a second chance at life and I’ll be forever grateful!

carmiel mahood

Such an awesome place ! Nice people and great management !

Jessica Naicker

2024-05-14

I wanted to take a moment to express our deepest gratitude for the transformative experience my friend had during her stay at Houghton House Addiction & Mental Treatment Centre. From the moment she walked through the doors, she was met with warmth, compassion, and a genuine dedication to helping her on her journey to recovery. First and foremost, we must commend the staff for their unwavering support and expertise. Every member of the team, from the counselors to the medical staff, demonstrated a profound commitment to her well-being. Their kindness, patience, and encouragement provided her with the strength and courage she needed to confront her challenges head-on. The program itself was exceptionally well-designed, offering a comprehensive approach to recovery that addressed not only the physical aspects of addiction but also the underlying emotional and psychological factors. The variety of therapeutic modalities, from individual counseling to group therapy sessions, allowed her to explore different avenues of healing and gain valuable insights into herself. Furthermore, the facilities at Houghton House Addiction & Mental Health Treatment Centres were impeccable. The serene environment, coupled with comfortable accommodations, created a safe and nurturing space where she could focus solely on her recovery without distractions. The attention to detail in every aspect of the center's design truly contributed to the overall sense of peace and tranquility. As she reflects on her time at Houghton House Addiction & Mental Health Treatment Centre, she is filled with a profound sense of gratitude and hope for the future. Thanks to the guidance and support she received here, she now feels equipped with the tools and resources necessary to maintain sobriety and lead a fulfilling life. Once again, thank you from the bottom of our heart for everything you have done for her. Houghton House Addiction & Mental Health Treatment Centre will always hold a special place in our heart, and we will be forever grateful for the positive impact it has had on my friend's life.

Silungile Annita Ntuli

Really grateful for your service and compassion.

Warrion Mcenzie

⭐⭐⭐⭐⭐ From the moment I walked through their doors, I felt welcomed and supported. The staff here is exceptional - compassionate, knowledgeable, and dedicated to helping individuals on their journey to recovery. The new facility is clean, comfortable, and conducive to healing. I can't thank Houghton House enough for their role in my recovery journey. If you or a loved one are seeking a top-notch rehab facility, I highly recommend Houghton House. They've changed my life for the better, and I'm forever grateful.